Official Lagoon dealer · Owner support
Lagoon warranty claims, handled for you
Report a warranty issue on your Lagoon online. We ask for exactly what the shipyard needs up front, submit the claim to Lagoon for you and keep you updated in your account until it’s resolved.
Claims are filed from your TMC account so we can link them to your boat and keep you posted. Joining is free.
- 1Your boatPick your Lagoon model and enter the hull number.
- 2Describe the issueTell us what’s wrong. We show exactly which photos and details Lagoon asks for, for that kind of problem.
- 3Add photos and filesUpload photos, videos and any repair quote. Add more claims for the same boat in one go.
- 4We take it from thereOur warranty team reviews it, submits it to Lagoon and updates you in My Account.
Why file with us
Complete claims get answers faster
Most warranty delays come from missing information: a photo without scale, no serial number, no diagnosis. Our claim form follows Lagoon’s own requirements, so your claim arrives complete and goes to the shipyard without back-and-forth.
Warranty decisions are made by Lagoon and the equipment manufacturers, not by TMC. We prepare and submit the claim and follow it through for you.
- Built around Lagoon’s portalsThe same information Lagoon’s dealer portals ask for, for both Vendée-built and Bordeaux-built boats.
- Track every claimSee each claim’s status in My Account as we work it with Lagoon.
- Find service nearbyGet pointed to Lagoon service providers near your boat for a diagnosis or repair quote.
- Parts in the same placeYour account also opens our Lagoon Parts Store, with the full factory parts catalog.
Register to file a claim
Warranty claims are filed from your free TMC account. Once you’re in, you go straight to the claim form, and your claims stay in your account for updates.
- Have your hull number handy
- Close-up and wide photos of the issue, plus video if it helps
- Any written repair estimate you already have