Bethanna and Brian M.

“My husband and I recently purchased a
Lagoon 421, with Cynthia Wummer as Broker and we have a very long list of
accolades for her.  Instead, I’ll give you a Top Ten!

1. She intuits what really matters to the client.  We felt
100% comfortable that Cynthia could evaluate all potentials — knowing
that she “gets us.”  Which is the main ingredient in client trust.
2. She hones the decision process.  Early on, she sensed we were struggling
with size.  She economized our travel time with a day of boat visits to
“try on” a range of 39 to 48 footers, so we could isolate boat size as a
defining criteria going forward.

3. She has buckets of initiative.  She was ever quick to scout the back
story on a boat, travel to make an inspection, send video, arrange virtual
tours … and kept us current at all times.
4. She has even more buckets of knowledge.  We relied on her first-hand
experience to guide our live-aboard decisions (power and electrical,
engine, boat handling, watermaker, gear, etc.)  Plus, she shares her
seemingly endless contacts of marine experts and contractors.
5. She’s responsive … answering emails, texts, phone calls —
pronto.  Grass does not grow under those tanned feet.
6. She advances the ball.  She took an inquiry to verbal agreement to paper
with just the right pressure on the pedal.  And, even tho that sale didn’t
go thru … (read on).
7. She is a contingency planner. Behind the scenes, Cynthia stayed in
contact for months with a sell-by-owner that initially refused to budge;
but ultimately became ready to deal.
8. She keeps all parties at the table. She instinctively kept the “we’re not
budging” seller comfortable and communicating.
9. Cynthia can reverse-engineer to keep a deal alive.  Our sellers had a
sticking point about the VAT and sale price– and Cynthia kept
negotiating until they were satisfied — ultimately to our benefit.
10. She is compassionate and giving… such as hosting us in her home, letting us store
shipments in her garage, and checking on us during the corona virus crazy.  Not as
a sales person, but as someone who cares about clients as people.  Cynthia is
an awesome human who has your back.

When we’re ready for our next boat (like all sailors, eventually), we know she’ll have
our back again!”